Refund & Cancellation Policy

You can cancel your subscription at any time from your billing page.

Cancellation stops future billing and takes effect at the end of your current billing period. You will continue to have access to MedSpa Planner and your generated content until that date.

There is no cancellation fee and no minimum commitment.

Canceling your subscription does not automatically qualify for a refund. Refunds are handled according to the terms below.

The 7-day trial does not require a credit card and does not automatically convert to a paid subscription.

At the end of the trial, you can choose whether to subscribe to a paid plan.

If you are not satisfied with your first paid month, contact us within 7 days of your first charge and we will refund that first month's payment in full.

This satisfaction refund is available once per account.

No explanation is required to request a satisfaction refund, although we may ask for optional feedback to help us improve MedSpa Planner.

Payments for subsequent billing periods are generally non-refundable.

However, if there was a problem on our side, such as a failed generation, significant service outage, or duplicate charge, please contact us and we will review the issue and provide an appropriate refund or account credit.

Upgrades take effect immediately, with a prorated charge for the remainder of your current billing period.

Downgrades take effect at the beginning of your next billing period. Your plan limits and content allowance will change at that time.

Email hello@traciacreative.com from the email address associated with your MedSpa Planner account.

For satisfaction refunds, your request must be received within 7 days of your first paid charge.

Approved refunds are returned to the original payment method. Depending on your payment provider or bank, refunds typically appear within 5 to 10 business days.